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Shopping cart problems generally occur due to one or more of the following reasons

  • The item you want to purchase is sold out.
  • Your system clock is not current.
  • There is a problem with your cookies (see below).

What is a cookie?

Cookies are small text files which are stored on your browser so that a site can be customized based on your previous actions or visits to that website.

ThePartyWorks.com uses cookies to keep track of what you have in your shopping cart and to recognize you each time you visit our store. Cookies are harmless and cannot damage your computer nor do they contain personal or private information.

How to enable Cookies

If you do not know your browser version, select Help and then "About..." from your toolbar.

Microsoft Internet Explorer 6

On a PC
  • Select Tools > Internet Options. Next click on the "Security" tab.
  • The default selection, "Medium," support cookies but you can click on the "Custom Level" button to double-check. Scroll down until you see the word "Cookies" and verify that the radio button next to "Enable" is selected for both options.
On a Mac OS9
  • Select Edit > Preferences.
  • Scroll down until you see "Cookies" under Receiving Files. Make certain that "Never Ask" is selected.
On a Mac OSX
  • Explorer > Preferences > Receiving files > Cookies > "Never ask"

Netscape 7 or Mozilla 1

On a PC
  • Select Edit > Preferences > Privacy & Security > Cookies. Then simply choose to "Enable all Cookies."
On a Mac
  • Choose Netscape (Mozilla) > Preferences > Privacy & Security. Next select "Enable Cookies."

Opera

On a PC
  • File > Preferences > Privacy > "Enable Cookies."

Safari

On a Mac
  • Preferences > security > Accept Cookies: "Always" or "Only from sites you navigate to."

All other browsers

Please consult your documentation or online help files.


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